Refund policy

Mayver's Returns

Returns are available subject to the following conditions: 

Items received are faulty, damaged or if the wrong product is sent. Returns are not available for change of mind, so please choose carefully. 

Once the parcel is received, we will either refund the cost of the product or send a replacement depending on the concern. 

The following conditions will not be eligible for any refunds or returns: 

• The products have been opened or the customer has sampled and does not like the products. 
• If the customer changes their mind or has made a mistake in their order.
• The customer did not familiarise themselves with the ingredients or othe product information available on the product page before ordering.

If a refund or exchange is agreed upon, this will only be processed once the original items have been received back to the address supplied by emailing info@mayvers.com.au